Computer Field Service Technician - UTS Job

Company Name:
Field Service Technician - UTS
Job ID:276426
Location:US-Maryland-Linthicum Heights
Full/Part Time:Full-Time
Day to Day Work
Unisys Technical
(UTS) is a wholly owned subsidiary of Unisys Corporation, a worldwide information technology services and solutions company. UTS provides efficient, cost effective, & creative business solutions to help our clients deliver core business processes. UTS positions include roles in customer support and field operations, and professional roles such as IT consultants.
Responsible for on-site installing, maintaining and repairing company and multi-vendor systems which include hardware, software and networking products as well as operating systems. Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance. Takes responsibility for potential or desired follow-up services or problem escalation.
The General Duties:
- General hardware break/fix of laptops, desktops, some server work
- Troubleshooting and
of hardware and software issues to maintain business continuity
- Diagnose, troubleshoot and repair Printers (HP, Lexmark), phones, peripheral equipment and other devices like Blackberries or handhelds
- New HW upgrades; Moves, adds, changes in a laptop and desktop environment;
- Optimizing HW/SW/Networking product and configurations as scripted ensuring customer satisfaction.
Role Requirements:
- Must have GED or High School Diploma
- 2 or more years of experience in a desk side support role
- Must have reliable vehicle with appropriate insurance (required)
- Proficiency in Windows OS, MS Office SW
- Ability to troubleshoot laptop and desktop SW and HW issues
- Proficient with PC hardware repair and can troubleshoot/resolve software and OS issues.
- Excellent communication skills required.
- A+, Lenovo, Dell and HP certifications a Plus
Please note this
opportunity is within UNISYS TECHNICAL SERVICES, LLC (a subsidiary of Unisys Corporation), not Unisys Corporation. Unisys Technical Services Benefits and Compensation apply

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