[Close] 

customer service representative

Position Type:
Full-time
Experience:
1 - 3
Salary Range:
$6,000 - $8,000 Monthly
Confer with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints.
2)
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
3)
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
4)
Check to ensure that appropriate changes were made to resolve customers' problems.
5)
Contact customers in order to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
6)
Refer unresolved customer grievances to designated departments for further investigation.

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Customer Service Representative
Columbia, MD Amica Insurance
Customer Service Representative (Loan Consulta...
Hagerstown, MD Lendmark Financial Services, LLC
Customer Service Representative (Sr. Loan Cons...
Upper Marlboro, MD Lendmark Financial Services, LLC
Customer Service Representative
Jessup, MD Sysco
Bilingual (Spanish) Customer Service Represent...
Laurel, MD Kelly Services
Customer Service Representative
Glen Burnie, MD Johns Hopkins Health Care